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Online, Third Party Pharmacy, & Price Matching Policies

Online, Third Party Pharmacy, & Price Matching Policies
June 28, 2022

THIRD-PARTY AND ONLINE PHARMACIES

Please be advised-

Your pet’s health and safety are our primary concerns. In recent years, there have been increasing numbers of reports of dubious practices, such as dispensing counterfeit, adulterated, and expired medications; substituting similar, but non-equivalent products; randomly changing drug strengths and dosage instructions provided by the veterinarian; obtaining products illegally through redirection; filling prescriptions beyond their expiration dates; and more.  

As such, effective July 1st, 2022, we will no longer honor email, faxed, or electronic prescription requests from third-party online pharmacies. If an online pharmacy sends us a request via fax or email, it will be declined.

Verandah Pet Hospital carries many of the most common prescriptions that you may need for your pet. However, it is your legal right to obtain these elsewhere with a written prescription, upon your request. If you would prefer to obtain your pet’s prescription from an online or local pharmacy, rather than from us, we will gladly provide you with a written prescription, which you can provide to the pharmacy of your choice:

If you need a written prescription while you are here with your pet, please tell us during your visit.  

To request a prescription from home, you can call us or email us to submit your request. If approved, we will have your written prescription ready to pick up in our office as soon as possible, generally within 24 hours.  

In most cases, written prescriptions can be emailed directly to you, with some exceptions. If you wish to have your pet's prescription emailed to you please include that information in your request. 

We may contact you prior to approving a prescription if we need more information and we reserve the right to decline any prescription that is deemed unnecessary and/or not indicated for your pet’s wellness.   

Note that many prescriptions (such as medications for thyroid disease, heart disease, seizures, endocrine disease, and pain management) require routine physical exams and lab work to ensure that they are working as expected and are not causing harmful side effects.

We encourage you to be careful where you get your pet’s medications. Only use pharmacies that you know and trust. Look up the pharmacy’s license to practice and do your research to determine if a pharmacy has any legal actions posted to its business license.   

In an effort to provide safe and affordable medications to your pet(s) Verandah Pet Hospital will begin offering price matching on most medications. Please visit our website, please read below for price matching requirements. We will also continue to offer products on our online store, Vetsource >>  

Thank you for your patience and understanding,

Verandah Pet Hospital


PRICE MATCHING 

In an effort to continue to meet the needs of our clients and their pets we will be launching a trial price matching program. 

Beginning July 1st, 2022 Verandah Pet Hospital will offer price matching in an effort to provide affordable, consistent, and safe medications to your pets.  We will honor the advertised pricing (not auto-ship pricing) of all major online and third-party pharmacies. Simply request the medication from our hospital and at check out provide the current advertised price via a computer printout or electronic device for every refill.  All requested medications must be prescribed by and/or approved by a VPH DVM and require a current physical. 

Price matching will not extend to prescription diets, compounded medications, over-the-counter products, or services provided within the hospital.